Choose Your Website Platform

Wordpress

Woocommerce

Squarespace

Other Platform

If you are not sure what plaform your website is built on then do not worry, contact us and we can identify the platform and help you.


WordPress Maintenance and Support

We price your WordPress job at a one off cost regardless how long the job takes! We DO NOT charge by the hour! If you are looking for expert London based follow our WordPress maintenance page.


Woocommerce Support

Woocommerce now powers 30% of ecommerce websites and is a very powerful addition to the WordPress platform. We offer Woocomerce support helping our clients maintain and improve their online shops.
Tasks include:


  • Install and set up a plugin | Set up a new payment gateway | Set up new or existing products
  • Single product page | checkout page | cart page code snippets and adjustments
  • Change email notifications | Create and edit products | CSS Template Changes
  • Customize Checkout | Single Product, Cart, Shop pages
  • And much much more

We are confident what every your issues is we can fix it, check out our Woocommerce support page or click the button below to get intouch.


Squarespace Help and Support

Using Squarespace? Got issues? No worries we can help you with any issue from £9.99. Contact us with your problems and all we will need is your login details and we can get to work
Fixes include:

  • Backround Image | Colour
  • Blog Setup | General Help
  • CSS - Code Injection
  • Forms, Google Analytics, Logo
  • Mobile Responsiveness, Menu Navigation, Text Colour | Size | Font
  • Search Engine Optimisation

What ever your issue is we will beable to help you, check out our Squarespace help service.


Website Maintenance and Support

Tech Skilled has been providing small business with website maintenance for over 15 years. We have helped 1000+ small businesses maintain and growth their businesses online.

We speciliase in WordPress maintenance and Woocommerce maintenance.

We DON'T charge by the hour, NO maintenance plans, we offer transparent pricing at affordable rates.

One off fee for your maintenance requirements.


Website Code Snippets

Over the years we have documented all code snippets we have used for our clients, we are now publishing them for other developers / designers to use. Code snippets including code for CSS, WordPress, Woocommerce, JavaScript, PHP, jQuery, and HTAccess.


Our Client Reviews

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Ashbury Sat Com UK London
We provide Ahsbury Sat Com adhoc web maintenance each month including custom CSS layout changes, custom WordPress snippets, and Woocommerce checkout optimisation increasing in higher conversion rates.
Springnok BBQ London
Springbok BBQ came to us to customise the default Woocommerce theme Storefront. We created child theme and made the required CSS and layout changes, including custom snippets and we provide them with adhoc Woocommerce maintenance.

FREQUENTLY ASKED QUESTIONS

Our average response time from an enquiry is 12 minutes Mon – Fri 9am -5pm. If your issue is urgent please state this and we will do some fast investigations and get back to you with a price. Once agreed we will email you a private payment page.

When payment made an agent will get started ASAP.

Depending on the task we normally require:

  1. Website CMS {content management system} access if you have one
  2. FTP access, so we can change files on your server
  3. Website hosting login

Depending on the task and amount of tasks it can range from 30 minutes to several hours depending on the complexity of the task(s).

You will be given an estimated fix time before payment is made.

All our agents are paid per job so payment up front is required to allocate an agents time to your task.

In very rare cases if we can not fix your issue we will offer you a full refund. The only time these situations occur is down to the issue been out of our control; e.g if your issue to to fix website speed but your are on a shared hosting platform which we are unable to make the desired server changes.

If situations like this occur we will always advise you on what to do so we can get the issue resolved.

Once payment is made and an agent is allocated to you we have a ticketing system in your login on our website. These tickets can be answer either via email or through the website ticketing system.

We are based in South East London – Rotherhithe.

We have been in business since 2002, we started Tech Skilled 3 years ago due to the parent company been overloaded with support and maintenance requests.


12 years of Website Consultancy and Maintenance in London

1999 - Sober Media was founded in London by 3 freelance web developers and designers. The core of the business was designing and developing websites.

2010 - We moved to developing websites using the WordPress CMS platform.

2017 - Huge demand for website maintenance and support over took our core services. We setup Tech Skilled.

2018 - We stopped offering website design and development services to fully focus on website maintenance and support for small businesses.

2019 - Who knows whats going to happen...

Safe, secure payment methods available.
No hidden charges or long term contracts.